Summary
Helpwise, a product of SaaS Labs, started as an internal tool and evolved into a standalone SaaS offering shared inbox capabilities for email, SMS, and WhatsApp. Founded by Gaurav Sharma, it grew to nearly $100k/year with a modest initial budget. SaaS Labs, under Sharma's leadership, operates with a 60-person team, focusing on cloud adoption, remote work, and automation.

Unique Aspect
Helpwise distinguishes itself by transitioning from an internal tool to a marketable product, addressing the need for integrated communication platforms in businesses.

Approach to kick off
Developed using a $20,000 budget within three months, the initial approach was to solve internal communication challenges before realizing its broader market potential.

Scoop

Business Model Viability
The business model of providing a unified platform for managing different communication channels demonstrates viability in the current business environment.

Future Projections
Aim to reach $1 million ARR by mid-next year, with ongoing growth in team size and profitability. An upcoming feature, Chat Platform, is expected to further enhance the product's capabilities.

Startup Stats

📊 ARR: $840,000

📈 MRR: $70,000

🚀 Startup Costs: $20,000

👥 Team Size: 60

🌍 Market: Targeting businesses seeking integrated communication solutions

💰 Funding: Bootstrapped with a budget of $20,000 for product development

👨‍💼 Founders: Gaurav Sharma