Summary
Document360, founded by Saravana Kumar, is a knowledge base platform designed for SaaS businesses. The idea for Document360 emerged when Saravana identified a gap in the market for a suitable documentation tool for SaaS businesses. The tool, rated #1 by Gartner Digital Markets, addresses functional challenges in traditional documentation and supports knowledge management. Document360, a product of Kovai.co, has achieved significant milestones, including acquiring over 500 customers in a year and reaching an ARR of $10 million.

Unique Aspect
Document360 stands out for its comprehensive approach to knowledge management, integrating third-party tools for chats, collaboration, and translations, and overcoming traditional documentation challenges.

Approach to kick off
The development of Document360 began with mockup screens and a thorough process of designing and prototyping. The product was developed with a technology stack that suited the team’s existing skills in .NET, C#, JavaScript, SQL, Microsoft Azure, and Angular.

Scoop

Business Model Viability
The business model of providing a specialized knowledge base for SaaS businesses has proven effective, with a rapid increase in customer base and revenue.

Future Projections
Document360 aims to expand its features, enhance customer acquisition, and potentially launch new products, positioning itself for further growth in the knowledge management market.

Startup Stats

📊 ARR: $408,000

📈 MRR: $34,000

🚀 Startup Costs: $1,000

👥 Team Size: 200

🌍 Market: Focused on SaaS businesses requiring knowledge base solutions

👨‍💻 Users: Over 500 customers including SaaS businesses

💰 Funding: Bootstrapped with $10 million in revenue across the company

👨‍💼 Founders: Saravana Kumar