Summary
Document360, founded by Saravana Kumar, is a knowledge base platform designed for SaaS businesses. The idea for Document360 emerged when Saravana identified a gap in the market for a suitable documentation tool for SaaS businesses. The tool, rated #1 by Gartner Digital Markets, addresses functional challenges in traditional documentation and supports knowledge management. Document360, a product of Kovai.co, has achieved significant milestones, including acquiring over 500 customers in a year and reaching an ARR of $10 million.