Summary
Live Helper Chat, developed by Remigijus from Lithuania, is an open-source live support application catering to a wide range of clients from small to large companies. The project, which began over 10 years ago, has evolved through different technological frameworks and focuses on helping companies succeed with live chat support. Remigijus emphasizes client success and relationship, noting returning clients and GitHub popularity as major accomplishments.

Unique Aspect
The tool is unique for its open-source nature and the extensive duration of its development, which has allowed it to evolve in response to changing technologies and client needs.

Approach to kick off
The project started as a response to a gap in the market for open-source live support scripts and was developed during Remigijus's free time, initially without any external attention or funding.

Scoop

Business Model Viability
The self-sustaining, open-source model with a focus on continuous improvement and customer service is viable, especially in niche markets.

Future Projections
Plans include simplifying the user interface and potentially automating more business processes, with a focus on maintaining and expanding the client base.

Startup Stats

📊 ARR: $90,000

📈 MRR: $7,500

🚀 Startup Costs: $0

👥 Team Size: 1

🌍 Market: Companies needing live support applications

👨‍💻 Users: Hundreds of clients ranging from small to large companies

💰 Funding: Self-funded, built with personal time investment