Summary
Moritz Dausinger founded Refiner in 2019 as a user feedback and customer survey tool tailored for SaaS teams. Building on his experience from previous successful startups, he developed Refiner to help SaaS companies understand their users better, track customer satisfaction, and inform product development. Despite initial setbacks, Refiner has seen significant traction since its launch, with an impressive growth rate and a current monthly recurring revenue of $16,000.